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Visitor parking management

Visitor parking, managed in one place.

Visitor parking for strata communities, rental properties, and commercial buildings. Residents register guests online, and visitors can register by QR code. Your building sets the rules, and management can see every booking.

See how visitor parking works

Visitor parking, booked ahead0:20 · English · CC

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Without a booking, your guest hopes for a stall.

With StrataStation, you book ahead and a stall is held for them.

When you book ahead, a stall is held for your guest.

Before

In many visitor parking systems, booking ahead only saves a licence plate. Nothing checks whether a visitor stall will be free when your guest arrives.

With StrataStation

StrataStation checks visitor stall availability at the time of booking. Residents see how many stalls are free for the dates they choose, and can book days in advance.

At a glance

Visitor parking features

Residents and visitors can register online. Staff can manage bookings in one place.

For residents and their guests

  • Register guests from your phone.
  • Guests can register by QR code using their phone.
  • Email updates cover confirmations, pending approvals, and cancellations.
  • View your unit’s monthly parking allowance and usage.
  • Edit bookings, or cancel and book again.
  • Find your building’s parking contact number when you need help.

Customize your building’s rules

  • Keep stalls for short visits alongside stalls available for longer stays.
  • Set booking limits per unit and check visitor licence plates against registered resident vehicles.
  • Set parking hours, time limits, and closure dates.
  • Choose whether approval is needed from management, front desk staff, or council.
  • Customize the guest form and visit types.

For staff and council

  • View and correct bookings, including plates, units, dates, and status.
  • Check availability, view booking statistics, and download bookings for use in a spreadsheet.
  • Give front desk staff access to register guests and approve bookings.
  • Track parking violations by plate, stall, and status, and download reports for use in a spreadsheet.
  • Allow your towing company to check for a current booking by licence plate.
  • Accept online parking fine payments.
For commercial buildings

Visitor parking for commercial buildings

Make visitor parking simple for your tenants and their customers. Give each business its own QR code so customers, contractors, and delivery drivers can register their vehicles. Your building sets the parking rules, and management can review bookings in one place.

Visitor parking QR code captured from the demo building

A QR code for each business

Give visitors a registration link associated with the business they’re visiting.

Rules that fit your building

Set building-wide parking hours, visit limits, and approval requirements.

Clear parking checks

Let staff and your towing company check whether a vehicle has a valid booking for the current time.

Rules your building sets

Set the rules that suit your building.

Manage booking rules in Building Settings.

Short visits, longer stays, and temporary parking

Keep some visitor stalls for short visits and make the rest available for longer stays. Your building sets the short-visit time limit.

If a vehicle is parked in a resident’s assigned stall without permission, allow the resident to use visitor parking while the blocking vehicle is moved or towed.

More options

Choose how long the resident can park and whether they may use stalls reserved for short visits.

Availability and email alerts

Block bookings when no stalls are available for the requested times, including QR bookings.

Choose whether management receives an email when all visitor stalls are currently booked.

Alerts are based on booking times, not the number of cars physically parked.

Booking limits and stall selection

Set monthly booking limits and the number of visitors each unit can host at once.

If a visitor’s plate matches a resident’s registered vehicle, choose whether to flag the booking for staff review or prevent it. You can apply this check to staff bookings too.

More options

Use numbered visitor stalls or accept bookings without a stall number. Choose a range of numbered stalls, exclude individual stalls, and show remaining availability to residents.

Booking times and approvals

Offer fixed time slots or flexible booking times, and set a maximum stay.

Set separate approval requirements for resident and QR bookings.

In-app alerts tell parking staff when a request needs attention.

More options

Bookings are confirmed immediately when approval isn’t required. Otherwise, residents receive a pending-approval notice, followed by confirmation once management, front desk staff, or council approves the booking.

Closed dates

Block visitor parking on selected dates, such as during repaving. The closure applies to resident and QR bookings.

Visitor parking QR code captured from the demo building

Guest registration and QR codes

Management can generate, download, print, or replace QR codes.

More options

Choose which visit types appear on the guest form: guest, contractor, delivery, medical, customer, or other.

Choose which contact and vehicle details guests must provide; licence plates remain required.

Violations

Manage parking violations from report to resolution.

Residents and staff can report parking violations. Council and management review reports and record how they are resolved.

  • Record the licence plate and vehicle details with each report.
  • Track each report’s status: reported, investigating, resolved, or dismissed.
  • Offer a temporary visitor stall if a vehicle is parked in a resident’s assigned stall without permission. The resident’s vehicle must be on file.
  • Record who closed each report, when, and why. Download reports for use in a spreadsheet.
  • Choose the types of parking violations residents can report.
  • Accept online parking fine payments when card payments are enabled.
  • Allow your towing company to check for a current booking by licence plate. Future bookings are shown separately.

See visitor parking in action.

See how visitor parking can work for your strata, rental property, or commercial building.

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