Know who to contact.
Find owners, residents, and recorded contact details by unit. Council and management can search the building’s Unit Directory, while owners and tenants open My Unit for their own unit.
Read the video transcript
Need to contact someone in your building?
With StrataStation, find the unit in your building's directory.
See the owner, occupancy status, and current residents.
Open the record for names, email addresses, and phone numbers.
Keep owner and tenant details together, so you know who to contact.
The right information, when you need it. StrataStation. Book a demo.
At a glance
Unit information for each role.
For owners and tenants
- Open My Unit to see your unit's information.
- Update your own profile contact details.
- Register pets for your unit.
For council and management
- Search by unit number, owner, or resident name.
- Edit occupant details in the Unit Directory.
- Open ownership, occupancy, and recorded contact details.
For concierge staff
- Use a read-only Unit Directory.
- Look up occupancy status and listed residents.
- Contact details are shown to council and management.
From a unit number to the people you need.
Open a unit in the directory to see its owner and current residents. Council and management can find the contact details recorded for each person, as shown here for Unit 104 at Schrödinger Heights.
- See the owner and the unit’s occupancy status.
- View listed residents and their relationship to the unit.
- Find recorded email addresses and phone numbers.
The details behind each unit.
People and contact details
Find owners and current residents by unit, with recorded email addresses, phone numbers, and occupant relationships.
More details
Unit Directory lists the owner and current residents, including tenants and family members. Filter the Unit Directory by floor. Use the recorded contact details when preparing meeting communications or following up on a building issue.
Residents maintain their own account contact details and email notification preferences in My Profile. Council and management edit occupant details.
Pets, vehicles, and emergency contacts
Keep these records with the unit, so authorised people can find the details when they need them.
More details
Owners and tenants can register pets for their own unit. Those pets also appear in the building’s Pet Registry. Council and management maintain vehicle records.
Unit owners, council, and management can update the unit’s emergency contacts. Council and management can look up the listed contacts when an urgent building issue arises.
Unit documents and insurance
Keep unit paperwork and insurance details together, with access based on the person’s role and unit.
More details
Unit owners, council, and management can view the unit’s stored documents and insurance information. These records can help them find policy and unit details when reviewing an insurance matter.
Owners and tenants have access to information for their own unit, with the available sections and editing actions determined by their role. Concierge accounts use the building’s directory in read-only mode.
See Resident Management in a demo.
Explore the Unit Directory and see how ownership, resident contacts, and unit records fit your building’s day-to-day work.